Outstanding care for Very Important Pets
01275 838473

Highcroft Veterinary Referrals
615 Wells Road
Bristol BS14 9BE

Call 01275 838473

Referrals team


Dan Ogden
Referrals Surgeon, Diplomate of American College of Veterinary Surgeons

Dan joined Highcroft in July 2014 having graduated from Bristol University in 2004.  He spent a year working in a small animal practice in Kent before moving to the Unites States to do a three year small animal surgery residency. Following the residency he spent three years at Louisiana State University as an Assistant Professor of Surgery and head of the surgery Department. In 2012 he returned to the private practice the UK.

His particular interests are in oncologic and respiratory surgery and fracture repair and in his spare time enjoys cooking, gardening, photography and reading. 


Kerry Simpson
RCVS Specialist in Feline Medicine & European in Companion Animal Medicine

Kerry joined Highcroft in June 2016 and is our resident cat expert. She works as a specialist in our Referrals Centre at Highcroft Hospital in Whitchurch. She qualified from University of Edinburgh in 1998 and has an interest in infectious diseases.

Outside of work Kerry enjoys scuba and trimix diving and photography. Not surprisingly she has two domestic shorthair cats called Islay and Bonmore.


Helen Wilson
Specialist in Emergency and Critical Care

Helen is an American, European and RCVS Specialist in Emergency and Critical Care.  Helen joined Highcroft in 2012 to head our emergency and critical care referral service. She treats the sickest patients, who need intensive care to help them through their illnesses and enjoys the challenge of saving lives.

Helen has a particular interest in respiratory disease and mechanical ventilation, sepsis, haematologic diseases and toxicology. 


Eli Field
Referral Surgeon

Eli joined Highcroft in May 2016 as a Veterinary Surgeon and is based at our Highcroft Hospital and surgery in Whitchurch. She qualified in 2007 from the Royal Veterinary College in London and is now studying towards her ECVS diploma.

Outside of work she enjoys skiing, surfing and diving.


Vim Kumaratunga
BVSc CertVOphthal MRCVS
Veterinary Ophthalmologist

Vim qualified from Bristol University in 2005 and hasn't left Bristol since! He worked at another large practice in Bristol for almost 5 years before joining Highcroft in January 2011.  Vim gained the RCVS Certificate in Ophthalmology in 2012 and runs first and second opinion eye clinics at our Whitchurch hospital and surgery.

He also has a strong interest in Exotic Species Medicine and runs first opinion clinics for exotic pets at our Whitchurch and Brislington surgeries. He is involved with many animal welfare charities in his native Sri Lanka and is also keen to contribute to the education of future generations of vets, both in the UK and in Sri Lanka. He is keen on educating and informing the public on animal health issues through the media.


Michelle Barrows
BSc BVMS DZooMed (Avian) MRCVS
Consultant in Zoological Medicine

Michelle qualified from Glasgow University in 1998.

She obtained her RCVS Certificate in Zoological Medicine in 2003, and her Diploma in Zoological Medicine in 2011. Michelle has always worked in zoo and exotic animal practice and spent 7 years at Johannesburg Zoo in South Africa, before taking up her current position as Head of Veterinary Services at Bristol Zoo in October 2010. Michelle has a particular interest in avian and reptile medicine.


Jim Carter
RCVS and European Specialist in Veterinary Ophthalmology

Jim Carter is our visiting ophthalmology (eye) specialist, the only Ophthalmology Diplomate in the South West.

Jim runs referral clinics at our Stockwood surgery on Mondays, where he sees pets that have been referred to him from veterinary surgeons all over the Bristol area, as well as our own. He is also a panellist for the BVA Eye Scheme which means that breeders can come to him for hereditary eye disease testing.


Rowena Killick
Consultant in Zoological Medicine

Rowena is a RCVS Diplomate in Zoological Medicine and therefore one of the most highly qualified veterinary surgeons in her field in Europe.

She runs referral clinics at our Whitchurch Hospital, with our exotic species team, Jemma Young MRCVS, Sonya Miles, BvSc MRCVS, Kati Heddington VN and Millie Gardener VN. Rowena holds the RCVS Diploma in Zoological Medicine and the MSc in Wild Animal Health and is currently working as the Staff Vet at Bristol Zoo Gardens, responsible for the care of over 350 species (mammals, reptiles, birds, fish and invertebrates).


Sarah Warren
BVetMed MSc (Clin.Onc.) CertVD MRCVS
Veterinary Dermatologist

Sarah is an Advanced Practitioner in Veterinary Dermatology and has been a Committee Member and Proceedings Editor of the BVDSG (British Veterinary Dermatology Study Group) for six years. 

She is a member of the ESVD (European Society of Veterinary Dermatology) and teaches the Dermatology Modules for the CVS New Graduate Training Programme. Sarah is an Allergy Vet Advisor for Axiom Veterinary Laboratories, which has been a hugely successful addition to Axiom's promotion of allergy testing in pets, immunotherapy and allergy management in the UK. She also provides an email and telephone advisory service to vets nationwide in relation to dermatology cases. 

Sarah is available to see dermatology cases at Highcroft Veterinary Referrals every Wednesday.


Jemma Hildrew
Veterinary Surgeon

Jemma joined Highcroft in 2009 after qualifying from Bristol University in 2007. She completed her General Practioners Certificate in Exotic Animal Practice in 2011 and completed her Certificate of Advanced Veterinary Practice in Zoological Medicine in 2016 achieving Credits and Distinctions for many of the modules.

Jemma is one of our exotic vets who sees a variety of species from cats and dogs, to all the small furries, primates, fish, reptiles, birds, poultry and insects. She regularly presents lectures to clients, organisations and vets on exotics. She sees both first opinion and referral cases from all over the UK.

She is the veterinary advisor to Bristol City Council and is involved in veterinary inspections of Zoos and Dangerous Wild Animal Licence Applications.  Jemma is also an Official Veterinarian which means she can issue Pet Passports for dogs, cats and ferrets.


Sonya Miles
Sonya Miles BVSc CertAVP (ZooMed) MRCVS
Veterinary Surgeon

Sonya joined Highcroft in 2015 and is one of our exotic species veterinary surgeons at Highcroft Veterinary Hospital seeing referral, first opinion and second opinion cases. 

Sonya qualified as a veterinary surgeon from Bristol University in 2013 and completed her Certificate of Advanced Veterinary Practice in Zoological Medicine in 2018.

In her spare time Sonya runs North Somerset Reptile Rescue, where she cares for sick and unwanted reptiles, aiming to eventually find them new homes. She enjoys treating all types of exotic species, but has a particular interest in soft tissue and orthopaedic surgery in these interesting and complicated species.


Vicki Adams
Deputy Nurse Manager

Vicki joined Highcroft in 1999 and qualified as a veterinary nurse in 2005. She also holds a certificate in Parasitology and a BVNA Certificate in Dentistry. 

As Deputy Head Nurse, and in addition to her nursing duties, Vicki manages the Pharmacy and helps Natasha and Laura manage the nursing staff.


Sam Blackman
Deputy Head Nurse

Sam joined Highcroft in 2006 as our Kennel Person having been with us twice before on work experience. 

Sam is now a fully qualified veterinary nurse with a keen interest in surgery and exotic species.  Having spent some time with our Whitchurch veterinary team Sam has transferred to Silva House Veterinary Centre as Deputy Head Nurse.

In his spare time, Sam looks after his growing menagerie of animals and looks after the Boss's pampered pooch Ruby.


Ursula Bradshaw
BSc (Hons) DipHE CVN RVN
Veterinary Nurse

Ursula joined Highcroft in 2005 and qualified as a veterinary nurse in January 2006.

She has since gained a Diploma in Clinical Veterinary Nursing and a Degree in Advanced Veterinary Nursing. Ursula works at our Whitchurch hospital and surgery as a referrals nurse. She has a special interest in interest in surgery and anaesthesia.


Caroline Gudge
Veterinary Nurse

Caroline joined Highcroft at the end of 2009 as a final year veterinary nurse student (BSc). She has since completed her degree and now one of our most highly qualified nurses. She supports our surgical team.

Caroline, together with Gemma Pitt, won a runner up prize in 2011 for running a local nurse event during Veterinary Nursing Week. 

She has a Jack Russell Terrier called Doug.


Kati Heddington
RVN CertExotics
Veterinary Nurse

Kati joined Highcroft in 1999 and qualified as a Veterinary Nurse in 2002.

Kati has a City and Guilds Certificate in Veterinary Nursing of Exotic Species and works closely with our exotic species veterinary surgeons and zoo vets. 


Carina Jefferis
Bsc (Hons) RVN
Veterinary Nurse

Carina joined Highcroft in July 2014 having qualified from Bristol University in 2008 and is based at our Whitchurch hospital and surgery. Carina is a keen runner and ran the Bath Half Marathon in aid of Bath Cats and Dogs home.


Sarah Knowlson
Veterinary Nurse

Sarah joined Highcroft in 2008 and is based at our Whitchurch hospital and surgery. Sarah is our cardiology nurse and works closely with cardiology specialist Kieran Borgeat.

Sarah is a keen horse rider and has a horse called Bert and a dog called Paddy. She is currently studying for a degree in Counselling.


Alex Lomas
Veterinary Nurse

Alex joined Highcroft in December 2011 as a member of the veterinary team at our Whitchurch hospital and surgery. She is based at our Whitchurch hospital and surgery and is a member of the Emergency and Critical Care team working closely with Helen Wilson our Emergency and Critical Care Specialist.  

Alex is our higher education (HE) student co-ordinator for veterinary nurses.


Sarah Postma
Veterinary Nurse

Sarah joined Highcroft in September 2014 as a veterinary nurse in our busy Referrals Centre in Whitchurch. She qualified from Hartpury College in 2006 and has a special interest in surgery, orthopaedic and rehabilitation. 

Sarah has a 9 year old Labrador called Phoebe, and a New Forest pony called Willow. She enjoys horse riding, marathon running and walking her dog in her spare time.


Laurie Rawlins

Laurie joined Highcroft in 2004 as a kennel assistant and qualified as a veterinary nurse nurse in 2008. She is based at our Whitchurch hospital and surgery and also works alongside Jim Carter and Vim Kumaratunga at our ophthalmology clinic at Stockwood.  Laurie is a clinical coach mentoring our student nurses and has a keen interest in medicine.

Laurie regularly runs our First Aid Evenings client evening with Caroline Webber. 


Charlotte Cole
Referrals Receptionist

Charlotte joined Highcroft in August 2014 as a receptionist in our Veterinary Referrals centre.

She works with our referral and specialist vets, booking appointments and looking after pet owners who are referred to us by their own vets for specialist advice and treatment at the hospital and referral centre in Whitchurch. 

Charlotte has two dogs and one cat and enjoys baking and cooking in her spare time.


Angela Evans

Angela joined Highcroft Veterinary Referrals in January 2016 as a Referrals Receptionist.
She works with our referral and specialist vets, booking appointments and looking after pet owners who are referred to us by their own vets for specialist advice and treatment.



Alison Marks

Alison joined us in June 2015 as a receptionist based at our Whitchurch Hospital and surgery. She helps with booking appointments, answering clients queries and looking after pet owners in reception. She has a special interest in animal physiotherapy.

Ali has a dog called Frodo, who is a 9 year old Labrador/Collie cross and a 13 year old cat called Sukie. She also has three Silver Appleyard ducks who are two years old. Outside of work Ali enjoys horse riding, dance, music, motor sport and walking her dog. 

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Highcroft Veterinary Referrals provides an exceptionally high level of expertise and service. The team includes some of the most highly qualified vets in their fields.

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