Outstanding care for Very Important Pets
01275 832410

Privacy policy

This website is owned and run by Highcroft Veterinary Group. Highcroft Veterinary Group respects the privacy of every individual who visits our website. This statement describes the information that Highcroft Veterinary Group may ask you to provide, and the ways in which we may use that information.

Personal Data

Highcroft Veterinary Group will not collect any personally identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to Highcroft Veterinary Group voluntarily. If you do not want your personal data collected, please do not submit it.

If you have already submitted personal data and would like it removed from our database, please contact Highcroft Veterinary Group at the email address or phone number listed below and your information will be deleted from our records.

Highcroft Veterinary Group may collect technical data about the type of Internet browser and computer operating system that you use. This information does not identify you as an individual.


Cookies help us identify your device, performance of typical actions on this website or when you are logged in to specific secure zones. We use strictly necessary and functional cookies to enable you to move around the site and to provide basic features. Tracking and performance cookies are used to provide a better overall user experience. Below are the type of cookies present on our website:

This site uses the following cookies to record information about choices you have made and allows us to tailor the website to you. You should disable cookies in your browser if you don’t wish for your visit to be tracked.


So that the site content is delivered in the correct language (fore example, UK English or American English)


Follows your progress for example when viewing videos to improve your experience


Allows us to show tailored information to people who are not logged in

Google Analytics

Tells us which pages have been visited but it does not record any personally identifiable information

 Adobe Tracking

Tells us which pages have been visited but it does not record any personally identifiable information

Highcroft Veterinary Group does not use cookies to store any personal data. You may be able to alter your browser settings to prevent automatic acceptance of cookies, in which case you may not be able to use certain features of our web site.

Who to Contact

If you have submitted personal data through the site and would like that information deleted from our database, please call our Website Manager on 01275 832410 or write to Website Manager, Highcroft Veterinary Group, 615 Wells Road, Whitchurch, Bristol BS14 9BE. Alternatively you can send an email to enquiries@highcroftvet.co.uk.

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Specialists and Referrals

Highcroft Veterinary Referrals provides an exceptionally high level of expertise and service. The team includes some of the most highly qualified vets in their fields.

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Open 7 days

You can visit us at our Whitchurch Vet Hospital and Surgery 7 days a week for routine consultations, at no extra cost and regardless of which branch you are registered with. See our surgery opening times.

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What our clients say

We love receiving feedback from the pets we treat via their owners. Read what other clients have said about us and please leave us your comments.  All are welcome.

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Pet gallery

Visit our gallery - a treat for all pet lovers - and upload a favourite photo of your pet. 

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